Avoid these things:

  • Asking the developer how things should work: It’s your responsibility to know how a feature should work; if you don’t, how can you test it?

  • Reporting bugs outside of the ticket: Avoid informal bug discussions, as they waste time for you and your team.

  • Using vague phrases like “This does not work properly”: ‘Properly’ is unclear—specify exactly what’s wrong.

853.